Rules and intranet

[mtdew]

I have set up a Rule to send my cell a text when I receive email from a specific source. And it works consistently. But when I set up the same Rule for when I receive an email from within the office intranet nothing happens. I have tried setting up the rule from the specific email, typing in the shorthand name (ex. Parker) and the long hand name (ex. parker@xxx.us) but it appears that nothing happens.

Is it not possible to create a Rule relating to intranets?

 

[NeilOrangePeel]

What email system do you use?

 

[goombawaho]

There must be something in the formatting of the e-mail address of an internal vs. external e-mail address that it is not picking up a match. Look at all the e-mail headers and compare an internal vs. external address to see if the internal address has something appended to it which you are not addressing in your rule.

The other option would be to use something like a "contains this string" where you could put in a user's last name to generate a match as opposed to the entire e-mail address.

 

[mtdew]

I have tried where it contains part of the email address such as @xxx or .xx but that doesn't work. My boss' name is in the signature but I don't see where I can set any filters related to the signature line only the header. I don't see how the intranet mail looks any different from any other mail message.