Guest_imported
New member
- Jan 1, 1970
- 0
Hi there,
I am a tech support guy and I am having a problem with a customers computer. Here is what happened. this customer is using our dongles(plugged into a parallel port on his Dell Latitude ) to protect a program. The system was working fine until he inadvertently plugs a RS232 cable into the dongle. I did not notice any problem on his LPT port. He can still use this dongle on another computer but not this one. Was his LPT port damagedby the RS 232 cable? Why I do not see anything wrong under devices in control panel?(he has WinNT on it)
Please advise!
I am a tech support guy and I am having a problem with a customers computer. Here is what happened. this customer is using our dongles(plugged into a parallel port on his Dell Latitude ) to protect a program. The system was working fine until he inadvertently plugs a RS232 cable into the dongle. I did not notice any problem on his LPT port. He can still use this dongle on another computer but not this one. Was his LPT port damagedby the RS 232 cable? Why I do not see anything wrong under devices in control panel?(he has WinNT on it)
Please advise!