Routing

[TinaJ]

I am working on a MICS. When anyone dials 411 or 1xxx5551212
the customer wants the system to actually dial a 1877xxx-xxxx number which is there own private directory assistance.
We currently have the set with there prime line as a B1 that
appeares on there set. Any solutions would be helpful.
Thanks in advance.

 

[bkrike]

Quote: "[blue]We currently have the set with there prime line as a B1 that appeares on there set."[/blue]

What do you mean with the above quote? What does this have to do with your question on routing?

 

[TinaJ]

I was just letting you know that they are not dialing a line
pool code to access there trunks and what happens when they go off hook now.

 

[x64]

If you want to program a custom routing, it has to be at the intercom path. You can't intercept and route digits dialed directly on a line. Also, you can't "1xxx5551212" as a destination code.

Your best bet is to set up either an arbitrary destination/route or a system speed dial to dial the DA number on whatever line, and restrict "411" and "1***5551212" on all your lines.