Hi Guys,
I'm not really sure what to call this. I have 6 Option 11 systems that are all connected via T1's with CSU/DSUs. 12 pipes are set to voice on each line. This was done before I took over phones and I am still learning. We have a main office where all of the lines come into. It's called Waukesha. We use 4 digit dialing between the offices. Waukesha is 2100 extensions. two of the Branches connected to Waukesha, are Hartland and West Milwaukee. HArtland is 3700 and West Milwaukee is 3100. When you try to call a 3700 extension from West Milwaukee you get a fast busy signal. I know that you have to tell the phone system how to get to 3700. Can anyone explain this to me? where I would go to do this?
Thank You,
Doug Kluth
I'm not really sure what to call this. I have 6 Option 11 systems that are all connected via T1's with CSU/DSUs. 12 pipes are set to voice on each line. This was done before I took over phones and I am still learning. We have a main office where all of the lines come into. It's called Waukesha. We use 4 digit dialing between the offices. Waukesha is 2100 extensions. two of the Branches connected to Waukesha, are Hartland and West Milwaukee. HArtland is 3700 and West Milwaukee is 3100. When you try to call a 3700 extension from West Milwaukee you get a fast busy signal. I know that you have to tell the phone system how to get to 3700. Can anyone explain this to me? where I would go to do this?
Thank You,
Doug Kluth