Routing mail to an external database? 1

[briby]

Hi, we currently use Lotus Notes for internal email. Our clients have an application that allows them to send email to us via a proprietary format which gets loaded into Notes by a simple delphi application and thereby gets sent to the internal user. The internal new mail form has a link to another Notes table that hold 'dummy' email addresses for all clients, e.g clientABC@ourclients.com these then get routed to a seperate database and the delphi app picks these up and sends them to the client in the proprietary format (alot of our clients don't have proper email at all)
But...
We have to move to Exchange/Outlook - is there a way to route certain email addresses, i.e. *@ourclients.com, to a seperate mailbox. And can you add new databases to Exchange.

Sorry but I don't know much about Exchange - I'm just looking into whether this is remotely possible. Any help/links/etc would be greatly appreciated

Thanks for your help in advance

Brian

 

[F1lby]

Exchange routes smtp aliases into separate mailboxes by default (as would any mail server... please explain in a little more depth as I don't quite understand what u r after..)
Are u trying to get a particular mailbox to route its mail to an external application? If so, how does the external app pic its mail from the Notes/Domino server?

 

[briby]

Thanks for the the reply

What we want is for all the client directed email to be routed to a single mailbox which an external application can pick-up and distribute to the clients (our clients dial-up to us directly to pickup their information).

We also need a mechanism for updating the client details in a name & address book, again I assume this is possible, so that our internal users can pick a client to send email to. (I figure I can do something using the Outlook Object Model/COM)

I assume that mails coming from the clients could be posted via a single user-id but setting the SentOnBehalfOfName property of the Mailitem object to the faked client address.

Currently the application sends & picks the mails out of a database on Lotus Notes using a specialized 3rd party component. Our problems are a) This component is no longer being supported, b) our parent company requires us to move from Notes.

 

[F1lby]

ok, U want to send ALL MAIL to a single mailbox......

I have tried this with Exchange 5.5 and there is no way of doing this. The only way to resolve this would be to contact your ISP and have all emails for your domain routed to one mailbox, but still had SMTP retrieval.... you may need to change your ISP for this as many ISPs are not open to the subject of a 'custom configuration'. Many smaller ISPs are glad to help.
But of course now, the question is why are you running Exchange if all mail is to go to one mailbox? Or is the Exchange server doing other tasks?


Just as an afterthought (if you MUST run Exchange)....
If you run the SBS version of NT or 2000 you can also use a POP3 connector. Get your ISP to route all mails to a single POP3 account and retrieve the single POP3 account using the POP3 connector - all mails will go into a single mailbox.
****NOTE:**** THE POP3 CONNECTORS ONLY WORK WITH SBS VERSIONS OF NT & 2000. (if anyone knows of a way of kludging NT & 2000 to work with the pop3 connectors I'd be very interested).


Rgds

PhilB

 

[briby]

It's not actually ALL mail that we want to go to one mailbox - it's only mail that matches a particular format, e.g clientABC@ourclients.com would go to this mailbox whereas clientABC@yahoo.com would go out via the normal route (routed to the exchange server at our parent company which actually sends the mail).

 

[AlexIT]

This you can do in Exchange two ways.

1. Create a second domain called ourclients.com (maybe make this a .local so you don't register this) where the first domain is company.com. Create a mailbox for each client. Now all mail from your Exchange server addressed to *@ourclients.com will be in their mailbox. Now clients can fetch from your server using POP3 software.

2. Create a second domain called ourclients.com (maybe make this a .local so you don't register this) where the first domain is company.com. Create a single mailbox for ALL clients, filling each name into the SMTP address properties (aliases.) A client can fetch their mail through SMTP software by using ETRN command. Note that all clients use the SAME login and password. So if abc changed his config to def, he could pull all their mail to his software.

Alex