The Goal:
When a user moves locations, they wish to keep their current DID. I wish to re-route their existing DID to an extension on another site.
Current Setup:
• Telco sending 3 Digits
• DN Length 3
• DID Block 616-2400 to 2419
• Destination Codes 9(pri), 5(other site)
• Routes Rte000(poolA) Rte001(pri-B other site) Rte002(pri-A)
Attempted Solutions: (that doesn't work)
1) Program a target line and make the prime set the desired ext. However, the system will not accept a leading digit that is a destination code. In this case 5.
2) Create a route that sends it to the desired set on the other system. Create a destination code of the received digits using the route that was just created. When a call comes in, the digits are recognized by the destination code and routed correctly. This method works but not for the DIDs in this range. The Destination codes conflict with valid DN's.
I have thought about asking the carrier to send 4 digits instead of three. However, I don't think that will help because the digits received will start with a 2. It seems like a 2 would conflict with current extensions.
Got any suggestions or advice?
Thanks for taking the time to read this post!
Current hardware
• MICS 6.0
• MCDN 4.0
• PRI
• T1 (p2p to other site)
• 6 Port Expansion
• NAM rel4