Routing and Extension to ring at a networked site? 1

[isoparts]

Hi All,

Does anyone have an example of how to make and extension from my Master Site (say... extesion 4120) ring at my networked Slave Site (say... extension 5135)?

I finally got my two sites networked via a Point to Point T1, set up the PRI b-channels, udp, centralized voicemail, etc. All calls come into my Master Site. Master Site has extionsion 4100 - 41xx and Slave Site has 5100 - 51xx.

I now have to move a few employees to my new location and they would like to take their extensions with them....just wondering how to accomplish that task.

Thanks in advance for the help!

Mike

 

[tdaugirdas]

If you have a Magix Messaging (grey module) - then every voicemail ports needs to be rotary enabled or the voicemail cannot transfer calls. You do not need to do this for a Legend MLM 007 voicemail or older Legend voicemails. It is done under system programming, extentions, more, more, rotary enable, enter extention numbers.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[isoparts]

Thanks Tom.

I took the VM extensions x7172-x7179 (for my 8 ports)...I made sure that Rotary Enabled was set, that they were unrestricted, TrunktoTrunk is enabled, RCF enabled...but still cannot get to Slave site through the automated attendant...but i can transfer to it fine from any Master site phone.... this is driving me nuts...

 

[merlinman]

Have you set REMOTE ACCESS > NON TIE & TIE LINES to UNRESTRICTED?

That just may do it for you......

 

[TravelingTom]

Have you checked selector codes in the voice mail auto attendant? Selector code four should be direct extension transfer.

 

[isoparts]

Merlinman, yes, they are set to unrestricted.
Tom, selector code 4 is for direct extension transfer, (i still need to redo my autoattendant to make code 5 a direct extension transfer too), I also use *t to test both ranges. Any 4100-41xx (except the ones that i moved to the node location) ring fine.

 

[Pepperz]

Yet another test:
Can you call the VMS from the main site, and get to the remote site, i.e., don't come in on an outside line.

 

[isoparts]

Ok, I have to admit I made a mistake. But, I have to admit that all is working now! Thanks to all of your help.

I did a print of the extension directory:

A 7/15 4170 FAXSVR3 N N N N U 3 N 7/16 4171 FAXSVR4 N N N N U 3 N
A 8/ 1 7172 VM1 N N Y N U 0 N 8/ 2 7173 VM2 N N Y N U 0 N

and noticed ARS restriction column for VM extensions were set to zero...I had thought that I had set it to 3 previously..but i was checking the info on a different screen.

Thank you all for the help as it is much appreciated.

Best Regards,

Mike

 

[Pepperz]

Yup, that'll do it.

 

[merlinman]

Well, it's like RULE Number 2, Thinkin' won't get it, you
gotta' know.

AND - If I had a $ for everytime "I THOUGHT I DID THAT", I could REALLY Retire....

 

[isoparts]

He he he he...Very True! Thanks again for the help!

 

[mike144]

I have a Magix with PRI to a Definity. I can call from the Definity to the Magix. When I call from the Magix to the Definity, I see the display on the definity phone, but does not ring the definity phone. I can pick up the call and it stays up but can not talk in either direction? any ideas?