Route & COT...Am I on the right Track?

[t2theroy]

Could someone have a look and see if I'm on the right track.
I'm new to all this and have made it this far with everyones help from here.

I've created a new route "0" in Ld 16
and COT line on 7 1
(I am reusing a system from another company and just want to add our phone line to the PBX system and use the digital phones etc) heres what I've done so far.. my question is am i on the right track, and where do i go from here to receive or make calls?

REQ new

TYPE rdb

CUST 0

DMOD

ROUT 0

DES sunsel

TKTP cot

PRIV

SAT

RCLS

DTRK

ISDN

PTYP

AUTO yes

ICOG iao

RANX

SRCH

TRMB

STEP

ACOD 6011 <--Unsure what this should be---

SCH0192
ACOD 6010

SCH0192
ACOD 7000

SCH0192
ACOD 6012 <--ACOD used---

CLEN

CPP

TARG

BILN

SGRP

OABS

CNTL

DRNG

CDR

MUS

MR

MANO

EQAR

FRL

TTBL

ATAN

OHTD

PLEV

MCTS

ALRM


MEM AVAIL: (U/P): 1145215 USED U P: 174879 56161 TOT: 1376255
DISK RECS AVAIL: 429
RAN RTE AVAIL: 2500 USED: 0 TOT: 2500
REQ ****

OVL000
>ld 14

TRK000
MEM AVAIL: (U/P): 1145215 USED U P: 174879 56161 TOT: 1376255
DISK RECS AVAIL: 429
TNS AVAIL: 109 USED: 91 TOT: 200
RAN CON AVAIL: 12 USED: 0 TOT: 12
MUS CON AVAIL: 100 USED: 0 TOT: 100
AST AVAIL: 100 USED: 0 TOT: 100
DATA PORTS AVAIL: 2500 USED: 0 TOT: 2500
ITG ISDN TRUNKS AVAIL: 2500 USED: 0 TOT: 2500
TRADITIONAL TRUNKS AVAIL: 2479 USED: 21 TOT: 2500
REQ new

TYPE cot

TN 7 1

DES sunsel

XTRK XUT
CUST 0

NCOS

RTMB 0 1

ATDN 6012 <--not sure what this should be? main phone I want to ring?--


SCH0265
ATDN 4230 <--used this does this just refer to DN of a phone?---

SIGL grd

TIMP

BIMP

SUPN no

AST

CLS dtn

TKID


NEW TRK TN 007 0 00 01 RT 0 MB 1

MEM AVAIL: (U/P): 1144910 USED U P: 175127 56218 TOT: 1376255
DISK RECS AVAIL: 429
TNS AVAIL: 108 USED: 92 TOT: 200
RAN CON AVAIL: 12 USED: 0 TOT: 12
MUS CON AVAIL: 100 USED: 0 TOT: 100
AST AVAIL: 100 USED: 0 TOT: 100
DATA PORTS AVAIL: 2500 USED: 0 TOT: 2500
ITG ISDN TRUNKS AVAIL: 2500 USED: 0


thanks
t2theroy

 

[johnpoole]

no, it's a layer one at this point.. how many trunks are on your ld 21 ltm list?

john poole
bellsouth business
columbia,sc

 

[t2theroy]

Thanks again guys for helping,
my knowledge is limited to this system, but am starting to find my way around abit and piece things together with every ones help.
here is my ltm (if it is what your asking for)


>ld 21

PT1000

REQ: ltm

CUST 0

ROUT

ACOD


TYPE TLST
TKTP COT
ROUT 0
DES SUNSEL
TN 007 0 00 01 MBER 1 SUNSEL

TYPE TLST
TKTP PAG
ROUT 2
DES 3
TN 007 0 00 00 MBER 1 PAG

TYPE TLST
TKTP DID
ROUT 10
DES SUNSEL
TN 002 01 MBER 1 2W DID
TN 002 02 MBER 2 2W DID
TN 002 03 MBER 3 2W DID
TN 002 04 MBER 4 2W DID
TN 002 05 MBER 5 2W DID
TN 002 06 MBER 6 2W DID
TN 002 07 MBER 7 2W DID
TN 002 08 MBER 8 2W DID
TN 002 09 MBER 9 2W DID
TN 002 10 MBER 10 2W DID
TN 002 11 MBER 11 2W DID
TN 002 12 MBER 12 2W DID
TN 002 13 MBER 13 2W DID
TN 002 14 MBER 14 2W DID
TN 002 15 MBER 15 2W DID
TN 002 16 MBER 16 2W DID
TN 002 17 MBER 17 2W DID
TN 002 18 MBER 18 2W DID
TN 002 19 MBER 19 2W DID
TN 002 20 MBER 20 2W DID
TN 002 21 MBER 21 2W DID
TN 002 22 MBER 22 2W DID
TN 002 23 MBER 23 2W DID

 

[DocVic]

Wow, all these great reply's from John and Buddy, and it's still NOT working!? I don't mean to be mean, but, YOU really need to bite the bullet and get some help from your local Nortel vendor, that could also give you some tips on what you have and how to maintain it. Spend a couple of bucks and it will pay you back.

DocVic
Dedicated to Nortel Products till the end.
Need help? Call Me Now!

 

[mcbro]

Take an analogue telephone and hook it to the phone line. Go off hook. Do you get dial tone? If yes maybe its because you are configured for ground start(SIGL=GRD)if you do get dial tone change trunk to SIGL=LOP. If you do not get dial tone, role tip and ring of the trunk.
You should be able to direct access the trunk by dialing the acod. TGAR and TARG could stop this, but you said you get dead air when ACOD is dialed.

 

[johnpoole]

where do you have your single dialtone connected to? if you take an inbound call then do a stat 7 what does it show... it is aloop start trunk since your using a working line

john poole
bellsouth business
columbia,sc

 

[t2theroy]

DocVic, it's not mean to say get a Vendor involved and spend some money, you're right and I will but only as a last resource or until we need to add more lines etc. Just wanted to know if I could do this without spending the money right now.
These are all great replys and everyone here has been very helpful.
I went from having a dead system to being able to call around the building using DN's and being able to recieve incoming calls along with being able to provide info that was asked for inorder to help me, along with other things, changing names etc on phone sets. (also never laid eyes on one of these in my life, I think I'm doing pretty good..so so far so good, don't mind learning or reading)
Any Nortel Vendors In Canada/Nova Scotia.

mcbro, I'll try your suggestions shortly.


Thanks again
T2theroy

 

[t2theroy]

Here is my stat 7
01 is where my incoming line is

>ld 32
NPR000
.stat 7
00 = UNIT 00 = IDLE (TRK)(PAG LDR IMM )
01 = UNIT 01 = IDLE (RVSD) (TRK)(CO GRD )
02 = UNIT 02 = UNEQ
03 = UNIT 03 = UNEQ
04 = UNIT 04 = UNEQ
05 = UNIT 05 = UNEQ
06 = UNIT 06 = UNEQ
07 = UNIT 07 = UNEQ

stat 7 when i take a call

.stat 7

00 = UNIT 00 = IDLE (TRK)(PAG LDR IMM )
01 = UNIT 01 = BUSY (RVSD) (TRK)(CO GRD )
02 = UNIT 02 = UNEQ
03 = UNIT 03 = UNEQ
04 = UNIT 04 = UNEQ
05 = UNIT 05 = UNEQ
06 = UNIT 06 = UNEQ
07 = UNIT 07 = UNEQ

t2theroy

 

[mcbro]

We knew from the print out it was programmed as ground start, but is it a ground start trunk from the central office. Check the line. If you go off hook and get dial tone it is loop start and you are programmed incorrectly.
If you do not get dial tone ground the tip while off hook, you should sieze dial tone. If you have polarity wrong on the trunk the PBX will not sieze it.

 

[mcbro]

I just looked up RVSD in the maintenance manual and RVSD indicates a reversal of the trunk polarity. back to the basics.

 

[t2theroy]

mcbro,
So do I just reverse some wires or reprogram a certain load to fix this?
or just change SIGL GRD to LOP in LD 16 & or LD 14?
what about the TGAR and TARG what should these be or should i be trying.

thanks
t2theroy

 

[mcbro]

Problem 1> The stat 7, where it says RVSD, tells us that you have a reversal. The two wires that connect the telephone line to the PBX need to be flipped.

If it still does not work.

A telephone line has 2 wires. They are called tip and ring. You need to know if the telephone line is loop start or ground start.
A ground start line will require you put a ground on one of those 2 wires (Tip) to get dial tone. As soon as you hear dial tone remove the ground.
FYI(The PBX puts the ground on the tip when the line is programmed as GRD).
A loop start trunk will get dial tone just by going off hook.

If you have a loop start trunk.
Change the programming of the Trunk in LD 14 at the SIGL prompt to LOP.

 

[t2theroy]

mcbro

Problem solved...
Thanks for every ones help in this matter.
Went from none working system to working incoming, out going, call park, transfer calls all for 0$'s and some great help and patience from the people at tek-tips.

SIGL had to be changed from GND to LOP in LD 14

now onto the next problem, caller ID,and mail, If someone can point me in the right direction.

thanks again
t2theroy

 

[mcbro]

Caller ID on Analogue trunks is not something I have dealt with. We have a number of analogue trunks and we get no CLID or CND.
Mail is an externally configured beast. If you have Mermail it should be in the dedicated slots of the cabinet. I think Callpilot is always external but I could be wrong.
Mermail you need to get into with the supplied octopus cable (vt100 N,8,1)and Callpilot will need an IP address and browser to connect.
Meridain Mail isn't something I would even attempt to try to talk you thru. It is configured with a combination of f keys and key input and depending on which release may log in differently. If it is Callpilot is very user friendly and if you can get logged in you should be able to figure it out.
This is where you probably want a vendor to at least get you going.

 

[t2theroy]

Thanks mcbro, and everyone else that has helped.
I'll do some searching here, and start new post for other questions/requests for help..


t2theroy

 

[johnpoole]

ld 21
per
clid

ld 15
chg
net for caller id..

for mail. prt cdn.. the default for that box was ext 700.. but you have a cdn built IF it's been built... if the old sets are still there, prt a few and look for cls mwa, maybe a msg key, once you see that.. try dialing the hunt or fdn.. those are the two lines that send a call to mail.. what kind of mail do you have?

john poole
bellsouth business
columbia,sc

 

[t2theroy]

Morning johnpoole,
Below is the prt for clid

For the caller ID what are the steps
LD 15
req chg
where do i go from here?

>ld 21

PT1000

REQ: per

SCH0099 PER?
REQ: clid

SCH0099 CLID?
REQ: pe

SCH0099 PE?
REQ: prt

TYPE: per

SCH0099 PER?
TYPE: clid

CUST 0

SIZE 256
RNGE


INTL

ENTRY 0
HNTN 902
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 491
DIDN YES
HLOC
LSC
CLASS_FMT DN

ENTRY 1
HNTN 902
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 491
DIDN YES
HLOC
LSC
CLASS_FMT DN

ENTRY 2
HNTN 902
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 429
DIDN YES
HLOC
LSC
CLASS_FMT DN

ENTRY 3
HNTN 902
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 421
DIDN YES
HLOC
LSC
CLASS_FMT DN

ENTRY 4
HNTN 902
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 422


PAGE 002

DIDN YES
HLOC
LSC
CLASS_FMT DN

ENTRY 5
HNTN 902
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 492
DIDN YES
HLOC
LSC
CLASS_FMT DN

ENTRY 6
HNTN
ESA_HLCL 902
ESA_INHN NO
ESA_APDN YES
HLCL 425
DIDN YES
HLOC
LSC
CLASS_FMT DN

ENTRY 7
HNTN 902
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 428
DIDN YES
HLOC
LSC
CLASS_FMT DN


thanks
t2theroy

 

[RKDavis]

Universal trunk cards do not support Caller ID. Your Clid info from ld 21 indicates this system once uses a Pri circuit.

RKDavis Wilmington,NC

 

[t2theroy]

Thank you for the reply.
Was just hoping there was an easy fix, like editing or installing another card instead of having the telephone company charging us for additional options.
(basically making use of what we have as it was at no cost to us for the system,)

thanks
t2theroy