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Route All Incoming Calls to Auto Attendant

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lesliedsf

IS-IT--Management
Mar 3, 2011
2
US
I am sure this is probably an elementary question but I have inherited a Merlin Legend PBX and am trying to get it working. I have a PRI coming in using a DS1 card and a couple of analogs as well. I want all incoming calls to route to the auto attendant. My analogs work fine but the inbound calls on my PRI are going straight to my operator console. Right now I am receiving 3 digits that start with 0 from the telco.

Can I setup the incoming PRI calls to route to the auto attendant regardless of what and how many digits are being sent?

Thanks
 
I figured it out. Under my PRI DialPlanRtg. I did the following:

Entry 0 on all of these
Pattern = 08 (inbound digits are 085, 086, etc.)
Total Digits = 3
DeleteDigit = 3
Add Digits = 770
 
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