Rolling to wrong voice mail box 1

[jdlrez]

Got a strange one here. The following set has 4 DN's mapped to it, 290, 223, 295, and 296. All but 290 have their own voice mail box (mermail) and different greeting.

223 and 296 both CFNA to their own mailboxes and greetings. 295 however does not. It rolls to an entirely different voice mail box with the wrong greeting. I am unsure what box it is going to.

I am not sure what would cause this or where to look, aside from verifying via mermail that 295's mailbox is set up and active. Printouts to follow:



DN 295
CPND
NAME ********
XPLN 12
DISPLAY_FMT FIRST,LAST
TYPE SL1
TN 004 0 00 09 KEY 12 H MARP DES *** 26 JAN 2009
(2616)


NACT
REQ: PRT
TYPE: TN
TYPE TNB
TN 4 9
DATE
PAGE
DES

DES ***
TN 004 0 00 09
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN 601
TGAR 0
LDN NO
NCOS 2
SGRP 0
RNPG 5
SCI 0
SSU 0001
LNRS 16
XLST
CLS UNR FBD WTA LPR PUA MTA FNA HTA ADD HFA
MWA AAD IMD XHD IRD NID OLD VCE DRG4
POD DSX VMD CMSD CCSD SWD LNA CNDA
CFTA SFD MRD PDN DDV CNID
ICDD CDMD LLCN MCTD AUTU
GPUA DPUD DNDA CFXA ARHD FITD CLTD ASCD CPFA CPTA CFHD
USRD
ENG
RCO 0
EFD 601
HUNT 601
EHT 601
LHK 13
PLEV 02
AST
IAPG 0
ITNA NO
DGRP
MLWU_LANG 0
KEY 00 MCR 290 MARP
01 SCR 223 MARP
CPND
NAME *********
XPLN 16
DISPLAY_FMT FIRST,LAST
02 AO6
03
04 TRN
05
06 CFW 16 600#
07
08
09
10
11
12 SCR 295 MARP
CPND
NAME ********
XPLN 12
DISPLAY_FMT FIRST,LAST
13 SCR 296 MARP
CPND
NAME ********
XPLN 20
DISPLAY_FMT FIRST,LAST
14 ADL 16 200
15
DATE 26 JAN 2009

Help is, as always, appreciated.

 

[jdlrez]

UPDATE:

Got it, sorry to waste everyone's time. I did not think until after submitting, to look in the Voice Services menus in mermail. That was the problem.

Thank you any way.

 

[johnpoole]

right, the mail (mermail and cp) looks for vsdn's prior to looking for a mb.. in the future also note, cls sfa can change the dest of the path to mail

john poole
bellsouth business
columbia,sc