Recently our switch was upgraded from an option 61C to a CS1000, and since then I have been unable to get the pick up option on our analog (500) phones to pick up a call within its respective pick up group. picking up and dialing 3 1 does not work anymore. I am running out of options.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
RNPG not working since upgrade 1
- Thread starter jaywp12
- Start date
bdmcdonald99
Technical User
Possible that the RNP code has changed since the upgrade. Check what your codes are in LD 57. And as perrypj says does the feature work from a digital set that has a RNP key.
It's a phone system, NOT a clock!
It's a phone system, NOT a clock!
- Thread starter
- #5
bhassell2000
Technical User
I would check the SPRE code or FFC code to see if its changed.
Thanks,
Buddy
Linked in Profile
Thanks,
Buddy
Linked in Profile
- Thread starter
- #7
-
1
- #8
- Thread starter
- #10
The SPRE is the Special Prefix dialed before all other features - just leave that.
I suspect 31 was the FFC for PURN
You can add 31 as the code like this:
[tt]
TTY #05 LOGGED IN GENE 12:59 15/11/2011
>ld 57
FFC000
MEM AVAIL: (U/P): 23222314 USED U P: 4981236 353758 TOT: 28557308
DISK SPACE NEEDED: 526 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1 (PROJECTED LD43 - BKO)
REQ chg
TYPE ffc
CUST 0
FFCT
CODE purn
PURN 31
PURN
CODE
MEM AVAIL: (U/P): 23222314 USED U P: 4981236 353758 TOT: 28557308
DISK SPACE NEEDED: 526 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1 (PROJECTED LD43 - BKO)
REQ
[/tt]
--
Nortel Resources at GHTROUT.com World Famous!
--
- Status
Similar threads
- Question
- Locked
- Question