We currently have 3 customers with fully applied documents appearing on the MC Historical Aged Trial Balance (and also on the Aged Trial Balance with Options). Originating currency (USD) balance is $0; functional balance is = to the gain/loss for the SOP document in MC020104.
I've tried check links, reconcile, unapply/reapply (which usually works). The items have been moved to history using Paid Transaction Removal, but were unapplied using the Professional Services Tools Library to see if unapply/reapply would fix the problem.
I could try removing the gain/loss from MC02104 to see if that works, but am wondering if there are other related tables that need to be updated too? Has anyone else encountered this problem?
Year end is approaching and I'd like to remove the items from the TB before the audit to avoid audit concerns.
I've tried check links, reconcile, unapply/reapply (which usually works). The items have been moved to history using Paid Transaction Removal, but were unapplied using the Professional Services Tools Library to see if unapply/reapply would fix the problem.
I could try removing the gain/loss from MC02104 to see if that works, but am wondering if there are other related tables that need to be updated too? Has anyone else encountered this problem?
Year end is approaching and I'd like to remove the items from the TB before the audit to avoid audit concerns.