RLI Question...

[Spokes0831]

I have a problem at our one sight in which they have two copper trunks as entry-0 on the RLI and a T1 on entry-1. They have been complaining that the phone lines are busy, in which both copper trunks were busy. The T1 in place is setup to dial out on our microwave (We do alot of least cost routing). Should that route automatically hunt to entry-1 if both the copper trunks are busy in entry-0? We disabled the copper trunks to test, and it would not dial out. Is there something that needs to be truned on, in order for the RLI to hunt to entry-1?
Thanks in advance.

 

[Firebird Scrambler]

Check that the route for entry 1 in the RLI was set for IAO.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[Spokes0831]

It is set for IAO entries on both routes.

 

[PERRYPJ]

Is the TARG the same on both RDB

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[johnpoole]

i would change entry to the t's and use the copper in case the t's go dowm..

if not, dial the acod of the t route and then the number, that will test the t.. then we may be able to help check ld 86/87

john poole
bellsouth business
columbia,sc

 

[SL1M1]

Have a look at the RLB prompt SBOC (StepBackOnCongestion) in Entry 0 and 1 maybe they need to be set to 'RRA' rather then the default usually NRR

Let us guys know as John indicates could be somewhere else to check ?

Cheers!!

 

[yyrkroon]

Change the ISET to 2 or 1 and test, I think the default setting is 0. If you have more than 1 entry, you need to change the ISET to reflect this, otherwise the additional entries will never be looked at.