Your RIS image can really have any app you want in it, not just MSI-based setup programs. I use it to easily deploy systems with Lotus, Outlook, and loads of custom, in-house apps. Remember, you pretty much have all the features of Ghost in RIS if you want, since you can take an image/snapshot of a full install and then deploy it. I currently use absolutely no scripts, just a nice, complete image of a 'perfect' system.
MickyJune26, you might not have actually finished the Office install before you ran RIPREP. Remember, when you do an office install, after the reboot, you need to log on and run Office from an Administrator account so that Office can finish up tying itself properly into the profile. If you forgot this, then when you try to logon as a user after imaging a system, Office will say that it hasn't finished setting up.
While we're on this subject, you should all also remember that if you sit down at a system that you want to make into an image, and log yourself in as the Admin and start installing all 27 apps that need to be on each system, remember that you are doing all this under the Administrator's profile. Before you make the image, you need to go to the System Control Panel -> User Profiles tab and copy the Administrator (or whoever you'd logged on as) profile to... the default user profile directory, which is usually c:\documents and settings\Default User. Then set the permissions so that Everyone can use the profile. Then no matter who logs onto the system after imaging, they get all the proper desktop shortcuts, etc.
ShackDaddy