Ringing Problem

[ssk1137]

Dear all

we are using nec ips 2000 system. one particular internal phone is not properly ringing getting break ringing.the other all phones are ringing well as normal.. we have changed the instruments and tested... but this particular analog phone is getting break ring... please advise

thanks and regards

sampath

 

[Billz66]

record all the settings for the ext
- 12xx,13xx,16x,17x,18x 73,771 call forwards etc
-find it in cm 10 or 14 , delete it
- go to an unused len number ( 763 ? )
- assign a dummy number eg 3AB
- reassign the deleted ext to its original len number
- reassign all recorded information.
- delete the dummy number

we used to call this shifting the offset, it basically removes any and all programming from a len number and is often required when 'strange' things are happening.
you cannot just CCC the ext and reassign it as when you do some data is stored in a temporary scratch memory area and is reapplied when you assign the next number.