Ringing issue

[TOLKOM]

We have a GSM FCT (Fixed Cellular Terminal) connectec on Avaya IP500 Analog Trunk Port but we are unable to get the incoming call. The call is not hitting the PABX.

Same Gadget connected and tested behind the Panasonic Analog Phone and Avaya G250 Media Gateway and able to receive the incoming call.

Please suggest what changes needs to be modified in the Analogue options.

 

[amriddle01]

Is the Incoming call route setup correctly for that line Gp

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[TOLKOM]

yes it is configured in the incoming call route

 

[amriddle01]

Does Monitor show anything at all from the trunk?

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[TOLKOM]

THE CALL IS NOT HITTING THE PBX

(IP Office: Supports Unicode, System Locale is eng)
2933497mS PRN: LAW=A PRI=0, BRI=0, ALOG=4, ADSL=0 VCOMP=4, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=0 VMAIL=1(VER=2 TYP=3) CALLS=0(TOT=1)
2933718mS RES: Mon 22/3/2010 16:25:48 FreeMem=73417940(1) CMMsg=5 (6) Buff=200 960 999 7454 5 Links=3655
2933718mS RES2: IP 500 5.0(8) Tasks=34 RTEngine=0 CMRTEngine=0 Timer=40 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2
2937498mS PRN: +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
2937498mS PRN: + loader: 1.3
2937498mS PRN: + cpu: id 2 board c0 pld 17 type c10 options 702
2937498mS PRN: + fpga: id 1 issue 1 build 817
2937498mS PRN: +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
2937498mS PRN: ++++++++++++++++++++ LIST OF MODULES ++++++++++++++++++++
2937498mS PRN: +------------------------------------------------------------
2937499mS PRN: + Slot 1: Base NONE
2937499mS PRN: + Mezzanine NONE
2937499mS PRN: +------------------------------------------------------------
2937499mS PRN: + Slot 2: Base NONE
2937499mS PRN: + Mezzanine NONE
2937499mS PRN: +------------------------------------------------------------
2937499mS PRN: + Slot 3: Base NONE
2937499mS PRN: + Mezzanine NONE
2937500mS PRN: +------------------------------------------------------------
2937500mS PRN: + Slot 4: Base VCM32 Board=0x05 PLD=0x11
2937500mS PRN: + Mezzanine ATM4 Board=0x03 PLD=0x07
2937500mS PRN: +------------------------------------------------------------
2937500mS PRN: +++++++++++++++++ END OF LIST OF MODULES +++++++++++++++
3219327mS CD: CALLSYNC: cs02
3219718mS RES: Mon 22/3/2010 16:30:34 FreeMem=73416520(1) CMMsg=5 (6) Buff=200 968 998 7454 5 Links=3661
3219718mS RES2: IP 500 5.0(8) Tasks=34 RTEngine=0 CMRTEngine=0 Timer=41 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2
3223062mS CD: CALLSYNC: cs02


(IP Office: Supports Unicode, System Locale is eng)
2933497mS PRN: LAW=A PRI=0, BRI=0, ALOG=4, ADSL=0 VCOMP=4, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=0 VMAIL=1(VER=2 TYP=3) CALLS=0(TOT=1)
2933718mS RES: Mon 22/3/2010 16:25:48 FreeMem=73417940(1) CMMsg=5 (6) Buff=200 960 999 7454 5 Links=3655
2933718mS RES2: IP 500 5.0(8) Tasks=34 RTEngine=0 CMRTEngine=0 Timer=40 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2
2937498mS PRN: +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
2937498mS PRN: + loader: 1.3
2937498mS PRN: + cpu: id 2 board c0 pld 17 type c10 options 702
2937498mS PRN: + fpga: id 1 issue 1 build 817
2937498mS PRN: +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
2937498mS PRN: ++++++++++++++++++++ LIST OF MODULES ++++++++++++++++++++
2937498mS PRN: +------------------------------------------------------------
2937499mS PRN: + Slot 1: Base NONE
2937499mS PRN: + Mezzanine NONE
2937499mS PRN: +------------------------------------------------------------
2937499mS PRN: + Slot 2: Base NONE
2937499mS PRN: + Mezzanine NONE
2937499mS PRN: +------------------------------------------------------------
2937499mS PRN: + Slot 3: Base NONE
2937499mS PRN: + Mezzanine NONE
2937500mS PRN: +------------------------------------------------------------
2937500mS PRN: + Slot 4: Base VCM32 Board=0x05 PLD=0x11
2937500mS PRN: + Mezzanine ATM4 Board=0x03 PLD=0x07
2937500mS PRN: +------------------------------------------------------------
2937500mS PRN: +++++++++++++++++ END OF LIST OF MODULES +++++++++++++++
3219327mS CD: CALLSYNC: cs02
3219718mS RES: Mon 22/3/2010 16:30:34 FreeMem=73416520(1) CMMsg=5 (6) Buff=200 968 998 7454 5 Links=3661
3219718mS RES2: IP 500 5.0(8) Tasks=34 RTEngine=0 CMRTEngine=0 Timer=41 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2
3223062mS CD: CALLSYNC: cs02

 

[hairlessupportmonkey]

those traces are not full traces. thats just the first screen when you start Monitor.

make sure you hit Default all Tabs then try another few calls.

 

[amriddle01]

Have you tried running the auto impedance matching on the trunk?

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[mattKnight]

>THE CALL IS NOT HITTING THE PBX

Is it plugged in?



Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[mattKnight]

Are you using a lead that works (and has teh correct pin out)?

What ring voltage does the FCT generate?

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[Bas1234]

Do you have a blank rule in the In Comming call route?
If not;
Add a new "Incomming call route" and just fill in the destination.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[intrigrant]

Is the GSM box a FXO or a FXS device?
If it is a FXO device then connect a analog handset to the GSM box and test if it will ring if a call comes in, if it is a FXS then you need a analog phone module.
If it is a FXO you must enable the ATM filter options in monitor to see if it detects any signal at all.