Ring tone needed

[milkshake456]

I have ip office 500 and vmpro when a caller is transferd to an extension they here the ringing until the call is answered. If they are routed through the auto attendent it is placed on hold and the caller hears the moh. How can I get it to ring?

Thank You

 

[plotkiller]

It sounds like you have an assisted transfer, use a direct transfer instead..... assuming that it works on your version!