ring serve - denied in admin - ??? need help

[tomabroad]

HI,

we had to do minor changes (all noobs here) and now our front deks tells me they cant put the after hours service on anymore - they ususally do that by pressing button called: "Ring Serv" but now it tells them above mentioned answer....any ideas what got screwed up?


thx

 

[curlycord]

You need to go to "Control Sets", you cant just have any employee putting in night is why.

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http://www.curlycord.com

Toronto, Canada

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[tomabroad]

control set of what? the extension?

 

[curlycord]

Depend what your Ringing Service is used for, if it Line then Control set is for Lines.

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http://www.curlycord.com

Toronto, Canada

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