Hi I have set up a system and i have a menu system, press 1, press 2 so on. For this menu function i use a empty ACD que, I have numbered this empty que to 400.
when the caller press 1 they will call on a hunt group and by using name tag I can show the huntgroup name on the displays of the phones, this i exactly as I would like it to be.
when the caller press 2 the are forwarede to a ring group but the display of the phones DO NOT show the ring group name but the show "From 400" where do I activate some function looking like name tag on the Ring Groups?
I would like the display phone to show the ring group name and Not the ACD que that i have been using for the menu.
Is there any one with a good idé for a solution for this?
regards U
system version is 8 something (the latest released version)
when the caller press 1 they will call on a hunt group and by using name tag I can show the huntgroup name on the displays of the phones, this i exactly as I would like it to be.
when the caller press 2 the are forwarede to a ring group but the display of the phones DO NOT show the ring group name but the show "From 400" where do I activate some function looking like name tag on the Ring Groups?
I would like the display phone to show the ring group name and Not the ACD que that i have been using for the menu.
Is there any one with a good idé for a solution for this?
regards U
system version is 8 something (the latest released version)