I'm sure there is a simple solution to this but I've had no luck trying to figure it out.
What I want to accomplish is:
2 "reception" phones will ring 3 times on all incoming calls. If the call is not picked up after 3 rings, it will continue to ring on the reception phones as well as a group of 5 or 6 other phones. If the call remains unanswered after 6 rings it should go to the AA on the callpilot.
Any hints on how to set this up correctly? The system is a CICS 4.1
Thanks.
What I want to accomplish is:
2 "reception" phones will ring 3 times on all incoming calls. If the call is not picked up after 3 rings, it will continue to ring on the reception phones as well as a group of 5 or 6 other phones. If the call remains unanswered after 6 rings it should go to the AA on the callpilot.
Any hints on how to set this up correctly? The system is a CICS 4.1
Thanks.