Ring Count for Voicemail

[mikey71174]

How do I change the number of rings (or can I) before forwarding to voicemail for a single extension in Meridian 1 Release 19?

 

[phonz1]

in LD15, under RDR. first print the RDR in LD21, notice the cfn0, cfn1, cfn2 prompts. The cfn0 (x) associates the current number of rings. You can change that number, but if you change cfn0, you most likely change that system wide, for a single user change cfn1 and then on that set, change the rco for that cfn and you're set

 

[mikey71174]

I still don't see anything regarding individual extensions. I made the change, but it is system wide.

 

[phonz1]

can you post the RDR_DATA and one of the set TN's??

 

[mikey71174]

Thanks for your help. I needed to set the RCO on the cutomer's TN (LD 20) to reference the CFN 1 that I set to 3 rings (LD 15). I've got it now.

 

[phonz1]

just as I told you the first time!! Good job

 

[mikey71174]

Yeah. I know, but I didn't know the RCO was under LD 20. I'm still kind of new to this. Thanks again for your help.

 

[phonz1]

i should have been more specific, but now you learned this also!!