I am trying to revert a # so that when a customer calls it gets automatically directed to a different extension.(i.e. 2740 goes to 2798) Any advice is appreciated.
thanks for the input guys, but i have a new prob. created a phantom TN, then tried to sync to TRN but was unsucessfull. what else can i try. already tried to manually change it in the sync status also.please advise.
Trying to Sync, Are you using MAT, is this an Option 11 ? If both of these answers are use, then you need version 6.6 minimum of MAT. 6.5 has a known problem with creating phantoms. It doesn't work and so you need to do it manually from the command line.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.