Reversing a payment

[KingSolomon69]

I reversed a payment in accpac, and although I see the entry in the G/L account, I am not seeing the invoice reinstatement in the vendor account. Help please.

 

[Jay Converse]

Check your work, maybe you reversed the wrong check.

 

[KingSolomon69]

I have checked it at least ten times. It was the correct check. I have looked at both batches and just cant seem to understand.

 

[Jay Converse]

Both batches"? There's no A/P batch involved, you have to create a new one when the invoice is open again.

 

[KingSolomon69]

I have checked the batch with the initial payment and the reversal batch. But the invoice is showing as open.

 

[KingSolomon69]

I meant to say that the invoice is NOT showing as open.

 

[Jay Converse]

The initial payment batch will never change. And what "reversal batch" are you talking about? The one in GL?

 

[KingSolomon69]

I finally figured it out. i had to do the reversal in bank services to have teh invoice reopened. I was reversing the G/L batch instead of reversing the check.