Reversed Printing

[HealthScope]

I am running MetaFrame XPE. 2 of my published applications print "reversed", black background w/ white letters. As you can imagine, this uses a LOT of toner.

Anybody got any ideas?????

Thanks,

SLK

 

[criticalUpdate]

are these client printers?

are they UPD printers?

what type of printer?

Jeff

 

[HealthScope]

They are client printers (HP all in ones) located at the users home.

 

[criticalUpdate]

that would be G, K, V, T or D series?

Jeff

 

[HealthScope]

Sorry about that, they are all one of the following:
HP OfficeJet 4110
HP LaserJet 3330
HP OfficeJet V40xi

 

[criticalUpdate]

depending on what version you have for terminal server hp has some recommendations for drivers to use.

you can get the latest list of recommended drivers(meaning they have tested in a TSE) from HP by emailing to wts.deskjet@hp.com and another one to wts.laserjet@hp.com

also I did notice that there are some issues similar to this that were fixed by using a different client 6.3 vs. 7.0.

Jeff

 

[HealthScope]

I sent e-mail to both of the links above, thanks. My users come in through NFUSE. They are just setup with the VPN and an IP address for a shortcut. The client isn't installed on their PC.

Hopefully, HP will give me some helpful info.

Thanks,

SLK

 

[criticalUpdate]

another place that has good info on citrix printing is

http://www.printingsupport.com

I haven't checked it out on this issue but maybe it'll be helpful.

Jeff