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Return w/o credit with voided invoice

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randomguymike

Vendor
Aug 26, 2008
1
US
OK, so we received in 2000 lbs of item A and it should have been 2000 cases of Item A. The invoice was entered and that was when we caught the issue. We have since voided the invoice, but it will not let us process a return in POP. It keeps saying a return with credit is necessary. We'd prefer not to process the return with credit, but instead do a return and re-reciept of the correct UOM.

Any suggestions on how to handle this?
 
I'd just close the PO, adjust inventory if required and re-issue a new PO.


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and they wonder why they call it Great Pains!

jaz
 
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