return transfer across scn

[zoomatomic]

My client has a 3 system SCN.If a call comes in on PRI at site A and is transfered to site B--no problem but if I try to transfer back to the original extension at site A the transfer will not complete.

It will however transfer back on a blind transfer or a transfer to any other extension at site A.

All trunks and extensions have Direct Media Path enabled and all trunks in SCN have different outgoing ID's.

Running on Release 8.

 

[IPOfficeGuru]

Refer to the below article concerning anti-trombone check list and IP trunk numbers.

http://www.tek-tips.com/viewthread.cfm?qid=1624687

"Never fear billing a client for services rendered, or they will think your time is worthless"

 

[zoomatomic]

Thanks but I have different trunk numbers at each site.
I don't think it is an AT problem.

 

[montyzummer]

is it a mesh scn?
should not really matter but interested all the same.

actually can you look at ssa and see that the originating extn at site a has cleared down when you try to transfer back?

APSS (SME)
ACSS (SME)

 

[zoomatomic]

No it is not a mesh ,call is released from Site A, I am raising a case with Avaya.