We're on CCM version 9.1.1. I want to block outbound calling from our site to a specific telephone number (toll free). Can't find where that's done, can anyone help?
Thanks.
Make a Route pattern (Call Routing -> Route/Hunt -> Route Pattern) with the specific number.
Place it in the correct partition so it can be reached and select at "route option" (around the 11th line) "Block this pattern".
The number I want to block is a toll free number beginning 877. This action will NOT block all 877 numbers? Just the one particular one I enter? Is that correct?
This may sound crazy, but I created the RP with the specific #, added a partition and selected to 'block this pattern'. It blocked it for a short time, but now it's dialable?
Is there something in the gateway/route list? or Call Classification?
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.