Restore problem....please help

[Cheesy]

Here´s my situation.

I have Veritas Netbackup 4.54 Business Server running on a Windows 2000 server as the host. My client is a NetApp Filer (UNIX box). I run the backups fine. Catalogs are created. Successful. But I have a major problem when trying to restore from tape (SDLT). I put one of the successfully backed up SDLTs in the tape drive (which is connected to the client) and open the Veritas netbackup from my host machine. I go to Backup, Archive and Restore, where in one of the window panes is supposed to appear the Netbackup History. But nothing appears but a warning window pane saying:

"WARNING: server X does not contain any backups for client Y using specified policy type (MS-Windows NT) as requested by client X"

I am under pressure to restore some important files and have come unstuck by this problem. Hope someone can help me!

Thanks!

Cheesy

 

[Vela]

If you are trying to restore from the client and you are getting that error then you need to restore from the Master server..

Make sure OS type is correct as well...


Ryan

 

[Cheesy]

Vela,

The Master server is the host. If you could explain the exact steps then maybe I could follow better. I have tried with the client as the host but I still get the same warning message. The OS type is fine as I inherited this task from a previous user who now isnt around. I am still stuck!

Cheesy

 

[Vela]

I don't know your exact situation but you can call me if you'd like-

Ryan 512 248-3818

 

[Cheesy]

Could you tell me if after putting the tape in the DLT Tape drive and open up the netbackup admin console I have to create an inventory???(I cant find it anywhere)and that is why when I go to Restore no history appears??

Thanks