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Restore Job won't run - just hangs

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vlree

IS-IT--Management
Jan 16, 2004
31
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Veritas 9.0 on Exchange 2000
WinXP Pro Outlook 2000

I have a client who had a folder in Outlook called Business Contacts. She told me one day - it was gone, not in her Outlook. Fine; I restored the folder from a Backup tape. (This was several weeks ago)

On Monday Business Contacts is gone again? (We have not been able to determine why) So I setup the Restore Job, Choose the appropriate Mailbox, then the Appropriate folder, Run Now and it just hangs. It isn't restoring or doing anything. It will not cancel unless we reboot the server.

The Staff members contacts are very important, is there any other way to retrieve them?
Thanks for your help.
Victoria
 
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