Restore Error

[Reggie1977]

I am trying to restore from a tape but I get the following error after about three to four minutes. I am using Veritas Backup Exec 8.0 build 3311. There is no problems backing up data to this drive, its just the restore. I have restored data before using this drive. Has anyone got any ideas as to why this is happening and how to fix it?

======================================================================
Job server: APPPRD01
Job name: Restore 0040
Job started: Monday, November 10, 2003 at 3:54:03 PM
Job type: Restore
Log file: BEX193.txt
======================================================================

Drive and media information from media mount:
Changer Name:
Drive Name: DELL 1
Media Slot: 0
Media Cartridge Label: DLT000168

======================================================================
Job Operation - Restore
======================================================================

Storage device "DELL 1" reported an error on a request to seek to a logical media address.

Error reported:
The I/O bus was reset.

^ ^ ^ ^ ^



======================================================================
Job ended: Monday, November 10, 2003 at 3:58:33 PM
Job completion status: Failed
======================================================================

 

[sgifargis]

What type of changer? it sounds like a physical issue with the backup device. Is there a "mail" slot?

 

[Reggie1977]

Its a Dell Powervault 110T DLT1/Vstape Drive. Its in a Dell Poweredge 2600 Server.

 

[sgifargis]

This might help its not Dell but

http://forums1.itrc.hp.com/service/...umId=2&admit=716493758+1068655927572+28353475

 

[Reggie1977]

I still have not resolved this problem. Has anyone any ideas?