Restarting services on some servers

[amberlynn]

Hello,
I'm running Symantec Backup Exec 10d for Windows Servers.
I have 2 servers that once or twice a month have their backups fail. I need to go on to these servers and restart the 'Background Exec Remote Agent' service, then they backup fine for a week or two.
Any ideas what could be causing this?
Thanks,
Amber

 

[Helenp1983]

Do You have the lastest updates for 10d?

If you go to help, about, installed updates, run Veritas update.



Also when you update BE i think you then have to re-push the remote installation.


Also could you check windows event log for specif errors or do the service just fail?