In three instances of installing InoculateIT 6.0 on the same Windows 2000/exchange 5.5 server as Arcserve 2000 I have had problems with backups hanging(not crashing) with nothing reported to the arcserve log or the Windows 2000 server event logs, once the backup has hung(typically but not always while backing up the local exchange databases using the exchange agent) a reboot is required to get the job ready for the next night(restarting the services/killing the job does not stop the active job). Both arcserve and inoculateIT 6.0 are fully patched and serviced packed.
The problem was rectified on one server by increasing the RAM to 1GB, the other two servers are running at 512MB and are currently Hanging on every third night's backup, I realise that the easy answer is to increase the RAM upto a gig from 512MB on the two servers or to schedule daily reboots but was just wondering if anyone had experienced this problem when running the two products in tandem as I have never had any problems using arcserve 2000 and inoculateIT 4x(with similar/lower spec's of server) and if they had any other ideas on how to resolve the issue as CA have been unable to resolve the issue so far.
The problem was rectified on one server by increasing the RAM to 1GB, the other two servers are running at 512MB and are currently Hanging on every third night's backup, I realise that the easy answer is to increase the RAM upto a gig from 512MB on the two servers or to schedule daily reboots but was just wondering if anyone had experienced this problem when running the two products in tandem as I have never had any problems using arcserve 2000 and inoculateIT 4x(with similar/lower spec's of server) and if they had any other ideas on how to resolve the issue as CA have been unable to resolve the issue so far.
