I have a form that shows all open "Cases" in 3 tables. The tables are getting large (can't archive right now) and therefore the on-timer refreshes take a few seconds every 5 minutes. To those that man the phones and are constantly typing, these few seconds wreck havoc when typing in their mainframe stuff.
My solution is to make it a manual refresh (requery). So that way the CSRs can click on refresh when they have a second, coming back from break, etc.. But because I want a failsafe, I still want to do an auto refresh every hour, BUT not if they've hit the button. Is there a simple way to reset the timer when they hit the refresh button?
Thanks in Advance
-alan
My solution is to make it a manual refresh (requery). So that way the CSRs can click on refresh when they have a second, coming back from break, etc.. But because I want a failsafe, I still want to do an auto refresh every hour, BUT not if they've hit the button. Is there a simple way to reset the timer when they hit the refresh button?
Thanks in Advance
-alan