I may have to do a level 2 reset on a BCM 50 as the passwords have been lost. It is a basic system, key mode, digital phones, analog trunks. My concern is I will lose any license keys along with the database. Will I be able to restore these files if they exist? There is no documentation or system materials whatsoever.
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Resetting BCM50 - lost passwords
- Thread starter pmcook
- Start date
I've done this many times. The lic file can be reloaded in the BCM-50 after a level 2 reset. (also answered your question in the Norstar forum)
Brian Cox
Oregon Phone
Brian Cox
Oregon Phone
- Thread starter
- #3
Thank you for the quick answer. Will the license file be stored in the BCM? I have absolutely nothing to work with since the previous installer is long gone and OOB. If I wipe this clean what licenses will I need since itseems to be a pretty simple install with just a dozen phones, VM and 6 analog trunks. Will Avaya be of any help?
The lic file is stored on the hard drive. If you have a way to read Linux partitions you can read the hard drive, save the lic file, do the level 2 reset, and reload the lic file. Avaya will be no help in this case unless you want to pay through the nose to have them reset the password. You could buy a cheap keycode, like 1 voicemail seat, and you then receive the lic file which includes all other keycodes.
Brian Cox
Oregon Phone
Brian Cox
Oregon Phone
Firebird Scrambler
Systems Engineer
As your BCM 50 isn't in use and that you don't have a backup copy, you could remove the hard disk and use a free utility that is available to read the linux disk contents via a Windows computer. This will enable you to view and copy the keycode file.
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
- Thread starter
- #6
The lic file is is the first ext partition, nn/etc
Brian Cox
Oregon Phone
Brian Cox
Oregon Phone
is is"? That should be "is in"
Brian Cox
Oregon Phone
Brian Cox
Oregon Phone
I am in the same boat, just inherited a BCM50 that will HAVE to be reprogrammed. Also I am brand new to the BCM50 series.
I have the ability to read Linux drives and just question what the name of the license file might be.
Is it as simple as lic?
Like I said, I am brand new to the BCM50 and it workings. All my previous work with Nortel has been in the 11C environment.
I have the ability to read Linux drives and just question what the name of the license file might be.
Is it as simple as lic?
Like I said, I am brand new to the BCM50 and it workings. All my previous work with Nortel has been in the 11C environment.
Browse to the folder I referenced above and you'll easily see the license file. It will actually be a text file. Save it to your PC and then change the extension from txt to lic before you load it back in the BCM50.
Brian Cox
Oregon Phone
Brian Cox
Oregon Phone
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