How can you reset a phone (5610 model) when upon boot up you aren't presented with the 'Press * to change settings' option. The phone doesn't seem to respond to any key input. Keeps looking for the TFTP server (IPO manager on my PC) and just keeps recycling. Is there any way to take this phone back to factory default?
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Resetting a phone
- Thread starter Conno
- Start date
- Thread starter
- #4
DennyHeack
IS-IT--Management
Can u check in the tftp log if the file his grabbed?
Try a PoE straight to your laptop/pc then try the *
Also try WireShark to see what happens.
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It works! Now if only I could remember what I did...
Dain Bramaged
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Also try WireShark to see what happens.
___________________________________________
It works! Now if only I could remember what I did...
Dain Bramaged
___________________________________________
intrigrant
Systems Engineer
This phone is locked on its settings in a previous use, the only thing you can do is try to find out what the ip address of the tftp server is what it tries to connect to.
Use WireShark to find out.
Then give your PC that ip address and start a tftp server on it ( manager will do ), change the 46xxxsettins.txt here:
SET OPSTAT 111
SET PROCSTAT 0
SET PROCPSWD " "
Wait until the phone has loaded the txt file and it will "hang" on discovery, unpower the phone and power it up again.
Then the phone will show "press * to configure" during boot and you can access/change the settings.
Use WireShark to find out.
Then give your PC that ip address and start a tftp server on it ( manager will do ), change the 46xxxsettins.txt here:
SET OPSTAT 111
SET PROCSTAT 0
SET PROCPSWD " "
Wait until the phone has loaded the txt file and it will "hang" on discovery, unpower the phone and power it up again.
Then the phone will show "press * to configure" during boot and you can access/change the settings.
hostedvoipman
IS-IT--Management
Press the * on bootup
Keep pressing the * untill you see "Enter command"
Press "mute" or if you do no have it "hold" and then 25327 Confirm and it reboots and is completly cleared
Keep pressing the * untill you see "Enter command"
Press "mute" or if you do no have it "hold" and then 25327 Confirm and it reboots and is completly cleared
intrigrant
Systems Engineer
@hostedvoipman
This phone does not show the star as the man said in his first post
This phone does not show the star as the man said in his first post
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- #10
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