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Resetting 4621SW IP phone from VPN back to IP 1

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TCarrier

Technical User
Jul 10, 2007
5
US
I’m doing a VPN phone install.

Avaya 4621SW IP phones.

I have already converted the phones to Group 876.

I needed to make a change to an IP address in the 46vpnsetting.txt file on the S8300 TFTPboot directory.

How do I reset the phone to pull the config files back down to the phone.

I’m trying to go through the Mute settings, *, etc., but the phone does not respond.

Does anyone have any suggestions?
 
A mute "reset" or 73738 should wipe everything out for you to be able to re-initiate the setting on the phone.
 
I tried doing that, but nowhere can I break into the phone to issue the mute command. All I get now is a TFTP error.
 
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