TriZzz
IS-IT--Management
- Dec 13, 2011
- 16
Hey Tek-Tips,
I'm surprised that I haven't run into this before, but I have a new user who is taking over the extension of a previous employee. We got the phone all set up in the new users name and reset the passcode for the voicemail.
However, the outgoing recording is of the previous user and the inbox has 14 old messages.
Is there a way to do a complete reset of the voicemail so it's like brand new?
I'm sure this is a silly question, but I've never been faced with this yet.
Thank you for your suggestions!
I'm surprised that I haven't run into this before, but I have a new user who is taking over the extension of a previous employee. We got the phone all set up in the new users name and reset the passcode for the voicemail.
However, the outgoing recording is of the previous user and the inbox has 14 old messages.
Is there a way to do a complete reset of the voicemail so it's like brand new?
I'm sure this is a silly question, but I've never been faced with this yet.
Thank you for your suggestions!