reset the password on a Mitel 3300 CXi ||

[tech1302]

hi all

does anyone know how to reset the password on a 3300 CXi || controller.
i can start a hyperterminal session but the data is like encrypted.

an suggestions please ?

i usually deals with 5000`s i have no experience with 3300`s
is it using web based configurations ??

we recover this unit from one our customers site no one knows the loin details for the system.

thanks guys
hope some one give me the answer...

 

[nekminnit]

Check these threads..

http://www.tek-tips.com/viewthread.cfm?qid=1674728

 

[tech1302]

hi nekminnit

thanks for the reply...
i have managed to reset the passwords on a 3300CXi but bot on a CXi|| it seems difficult on this unit. when i connect the system through the RS232 cable to hyperterminal the
output is like encrypted it is not possible to read the output.

have any of you guys try to reset the password on a 3300CXi ||

please help.

thanks

 

[tech1302]

hi tomjrobertson (TechnicalUser)

i have seen you your replies to these sorts of issues would you be able to resolve this for me please

thanks

 

[tech1302]

hi

i did manage to connect to the system via RS232 but it is not allowing me to type anything on the hyperterminal session...

please help...

does anyone know why this is happening ?
thanks

 

[tech1302]

i cannot type anything after this

Clock Synchronisation SUCCESSFULLY started.

Compare_Bootrom: loading bootrom S-records - please wait...
Compare_Bootrom: comparing 983040 bytes in bootrom images...
Compare_Bootrom: bootrom images same - no upgrade required
0x5960840 (tPostUpgrade): Warning: Task name tPostUpgrade just change directory
(cd) to /sysro
dspIIFpgaVerify: slot 1, DSP II Card not present
dspIIFpgaVerify: slot 2, DSP II Card not present
dspIIFpgaVerify: slot 3, DSP II Card not present
dspIIFpgaVerify: slot 4, DSP II Card not present
dspIIFpgaVerify: SUCCESS, All Dsp II Cards Flash match FPGA File
xfileRestrictNumberOfFiles() - failed to open directory /db/spyLog
Task StartupHwRst being deleted while ACTIVE
0x5960840 (tPostUpgrade): Warning: Task name tPostUpgrade just change directory
(cd) to /db/
0x5960840 (tPostUpgrade): Warning: Task name tPostUpgrade just change directory
(cd) to /vmail/
0x5960840 (tPostUpgrade): Warning: Task name tPostUpgrade just change directory
(cd) to /sysro
_

 

[tech1302]

hi

i cant type anything on my hyperterminal sessions after this

Clock Synchronisation SUCCESSFULLY started.

Compare_Bootrom: loading bootrom S-records - please wait...
Compare_Bootrom: comparing 983040 bytes in bootrom images...
Compare_Bootrom: bootrom images same - no upgrade required
dspIIFpgaVerify: slot 1, DSP II Card not present
dspIIFpgaVerify: slot 2, DSP II Card not present
dspIIFpgaVerify: slot 3, DSP II Card not present
dspIIFpgaVerify: slot 4, DSP II Card not present
dspIIFpgaVerify: SUCCESS, All Dsp II Cards Flash match FPGA File
0x56a1b80 (tPostUpgrade): Warning: Task name tPostUpgrade just change directory
(cd) to /sysro
0x56a1b80 (tPostUpgrade): Warning: Task name tPostUpgrade just change directory
(cd) to /db/
xfileRestrictNumberOfFiles() - failed to open directory /db/spyLog
Task StartupHwRst being deleted while ACTIVE
0x56a1b80 (tPostUpgrade): Warning: Task name tPostUpgrade just change directory
(cd) to /vmail/
0x56a1b80 (tPostUpgrade): Warning: Task name tPostUpgrade just change directory
(cd) to /sysro

_


can anyone please tell me what to do...

i need to access this system asap
this is not in use so even if i have to wipe the memory it does`t matter

thanks
please post your suggestions

 

[sarond]

If you can't type anything in the terminal then you are going to be a bit stuck.
Are you using a USB to RS232 or is it direct onboard serial? Can you check with another laptop?
Also look at this thread

http://www.tek-tips.com/viewthread.cfm?qid=1561128

The reset procedure should be the same regardless of controller type i.e. CXi or CXi II, the issue you will have is the version of software.
If you have MCD 4.2 you are most likely screwed as I don't think deleting the usrprfle.db helps. From MCD 5 there is a command as mentioned in the thread by nekminnit

 

[Warrenator]

cd "db/database/files"
rm "Usrprfle.db"

Try with, and without capitol u on usrprfle

 

[tech1302]

thanks for the reply guys.

i haven`t tried that with a different laptop. i should do that as well.
version is 5.5.2
BSP V 3.0/6

thanks for the reply anyway guys will see how this works and let you know.

 

[tech1302]

hi guys

i have tried it on another computer but till the same

-> icon is appearing after the boot up for some reason.

thanks

 

[tech1302]

-> icon is NOT appearing after the boot up for some reason.

sorry

 

[tech1302]

hi sarond

thanks for the reply
im using RS232 direct to onboard serial.
im sure the command Reset_all_login_passwords command is working because i have tried that on a MXe and it did work.
the only issue i have it i cannot type anything on the hyperterminal session

-> icon is NOT appearing for me to type any command