Reset system security, still cannot upgrade

[ThreeSTXMAC]

Hello,
I have a 3 site IP Office trying to run a SCN.
Site 1- is a 500v2 running 6.1.20
site 2-is a 406v2 running 6.1.20
site 3- is a 412 (currently running 6.1.5).
We are trying to upgrade site three to 6.1.20 to keep the SCN functional however when we go to the upgrade wizard I believe what is happening is its not accepting the system password "password"
I have reset security settings a couple times, Rebooted, and still get stuck in the upgrade wizard screen. Any tips are greatly appreciated!
- All appropriate licensing has been acquired/swapped to SD& Serial Dongles respectivly

 

[tlpeter]

Are you sure the working directory is pointing to the right files?
When you rest the security settings, did you get an OK or an Error?
Open monitor and try the upgrade.
when you have the wrong password then you will see that it in monitor.


BAZINGA!

I'm not insane, my mother had me tested!

 

[NYSTECH]

You can try Administrator for the password1 It is supposed to be password but, have seen this once before..