reset sequence for 4621 IP phone set 1

[lbupstel]

It has been an eternity since I have had to reset an IP phone. I do know there is a sequence dialed via the keypad which allows the phone set to be reset. A user has entered the incorrect IP address causing an address conflict. Please adivise. Thanks.

 

[tlpeter]

hold reset (73738) and #

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[lbupstel]

Thanks, I actually retreived the dial sequence. The user has an "address conflict" message on the screen. The reset feature is not resetting the phone. Any suggestions?

 

[tlpeter]

Pull the cable and press * on boot up (when it say you can)
But it should work

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[customcracka]

Or you can dial mute 2337 # to change IP settings with out restarting the phone.