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Reset Port

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gwmyers

gwmyers

Technical User
Oct 13, 2011
583
US

CM 8.1.2 G450 S8700

Have a 1416

Service State: disconnected

Can you reset the Port? 001V404

Thanks!
 
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No Change
Service State: disconnected
Still able to use extension on one-X Communicator
Still appears on List Station
 
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I've come across the "Service State: Disconnected" and it is always a physical connection issue...cable unplugged, or in many of my cases, someone digs without locates.
 
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I checked the Physical Connection
I verified the cable
I installed a different 1416

No Change

Someone mentioned that the Last User may not have Exited one-X Session


 
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If someone was using the extension in One-X then the extension would show in service if you status it. Move it to another port.
 
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