Reset Modular Messaging 3.1 user passwords without admin rights

[dwight17]

I work at a help desk and we are trying to figure out if there is a way to change Avaya Modular Messaging 3.1 passwords for users without having admin rights to the server or Active Directory. Currently we have 3 employees in the company that have the capability to reset passwords, but they are not always available.

Is there a separate module or web client that is used for just resetting passwords. Thank you for your assistance.

 

[98Converter]

Sure - they can create a login on the MSS (if that's your message store) that will give you reset capability only...

Thanks,
98C

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[dwight17]

Thank you so much for the quick response. I have been informed that we do not use MSS. It sounds like they reset the voice mail passwords in Active Directory.