Reserve_Last_ca on Appearence B.

[ProviderReborn]

Interesting one.

Have a site with Line appearences and call appearence on the phone.

As the version is 3.2 55 I have reserved the last CA (CA B)in the users source codes tab.

The issue I get is if the user was doing some thing on CA - A and then jumps onto CA - B to make the outgoing call it then renders CA - A as free again.

Because its free if I then ring the user it appears as a call waiting on CA - A

Is there any way I can resolve this, I am scratching my head and I cannot see a way.

Thanks

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement
CCNA - Working towards.

 

[puregold]

I cannot see a way either as it only reserves B.



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[ProviderReborn]

Its a funny one isnt it. Never even had to think about this before now.

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement
CCNA - Working towards.

 

[puregold]

Dont jump on to call appearance B, put the phone down and pick it up again.

ACE - Avaya Certified Expert
ACI - Avaya Certified Instructor

 

[intrigrant]

It should not work that way.
The option reserves the LAST free CA button.
Which means that if you make a call on CA-b then CA-a is reserved for outgoing.
Did you use the right string: RESERVE_LAST_CA= and not anything else like RESERVE_LAST_CA=b or RESERVE_LAST_CA=2
These strings will not invoke the option to reserve the last free CA for outgoing

NIHIL NOVI SUB SOLE

 

[ProviderReborn]

I believe RESERVE_LAST_CA= But let me just dial in and check

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement
CCNA - Working towards.

 

[amriddle01]

I use RESERVE_LAST_CA no = sign and it works!!!