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RES3700 Change Due Posting to PMS

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cherifbj

Technical User
Sep 15, 2020
138
US
Hi Guys i have some trouble with change due on RES3700 not posting to PMS,

When paiemet exceed check amount ex: check amount total is 10$ and payement CC is 15 the sys will due the difference from cash but will not send it to PMS Interface , The Pms interface will only receive the amount of the Check not the amount of the total CC inserted Exemple if the total amount of check is 15$ and i insert 20$ CC only 15$ will be sent to PMS not the 20$ , how to Post CC Gross Amount , and how to balance the Cash from PMS with Micros Cash as the change due is always taking from cash in Micros
 
I have never seen that "Change Due" is sent to a PMS. Are you referring to gratuity?
 
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