RES 3700: Transaction Analyzer (via AutoSequence) not running

[myu0516]

Pretty much the same issue as this thread discussed: thread693-1739035

Changed logon user from Local System to Local Service, still no luck.

Log shows the task was completed successfully, but no disk file created.

Turned on folder auditing, didn't find failure events either...

If running by clicking a button in AutoSequence, then it works (disk file created).

Sun Apr 24 00:20:01 2022 | MICROSPOS | AutoSeqServer | 0 | Autosequence 30003 step 1 of type X has begun. |
Sun Apr 24 00:20:01 2022 | MICROSPOS | AutoSeqServer | 0 | Transaction Analyzer - Menu Item - analyzer.exe /C2 |
Sun Apr 24 00:20:01 2022 | MICROSPOS | Autosequence.dll | 0 | Creating the analyzer.exe /C2 process |
Sun Apr 24 00:20:01 2022 | MICROSPOS | Autosequence.dll | 0 | This autoSequence is running from UWS seq: 0 using connection [1] |
Sun Apr 24 00:20:01 2022 | MICROSPOS | Autosequence.dll | 0 | This autoSequence is running on the server with UWS seq: 1 |
Sun Apr 24 00:20:01 2022 | MICROSPOS | AutoSeqServer | 0 | Autosequence 30004 step 1 of type X has begun. |
Sun Apr 24 00:20:01 2022 | MICROSPOS | AutoSeqServer | 0 | Transaction Analyzer - Payment - analyzer.exe /C1 |
Sun Apr 24 00:20:01 2022 | MICROSPOS | Autosequence.dll | 0 | Creating the analyzer.exe /C1 process |
Sun Apr 24 00:20:01 2022 | MICROSPOS | Autosequence.dll | 0 | Step completed. |
Sun Apr 24 00:20:01 2022 | MICROSPOS | Autosequence.dll | 0 | Autosequence 30003 step 1 of type X has completed in 0 seconds. |
Sun Apr 24 00:20:01 2022 | MICROSPOS | Autosequence.dll | 0 | -------------------------------------------- |
Sun Apr 24 00:20:01 2022 | MICROSPOS | Autosequence.dll | 0 | Step completed. |
Sun Apr 24 00:20:01 2022 | MICROSPOS | Autosequence.dll | 0 | Autosequence 30004 step 1 of type X has completed in 0 seconds. |

 

[Wildbar]

Has this ever worked? And just stopped working? Or you trying to get it to work? Could you show the External Program setup? And the Transaction analyzer Print setup?

 

[myu0516]

Never worked (just added this function to the system).

 

[Wildbar]

Have you set your file to save as a pdf (or whatever file type) you are saving? Save as C:/Sales.pdf or whatever

 

[myu0516]

Set to save as CSV file. If running [tt]analyzer.exe /C1[/tt] in command line directly, then it works as expected. It just when running through AutoSequence, nothing happens.

Seems like some sort of permission issue.

 

[ExJoice]

you can try making bat file for handle this.

 

[myu0516]

Thanks, Similikiti. Yes, that is what we are doing now. Function-wise, the same. But still wonder why Autosequence doesn't work with transaction analyzer.

 

[Wildbar]

In TA what period is it set for?
We have lots of them working successfully so there is a hitch somewhere
You log also shows the next step starting before the previous completes...
Log also does not show the TA application actually starting ....
Sorry just thinking out loud...been a long while.