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Requiring User To Log-In 1

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alexclabbs

Technical User
Jun 29, 2014
16
GB
Hi All

Recently i installed an expansion module for our Avaya phones, i've added some phones to it without any problems but there is this last one i want to add where it is prompting me on the phone to log-in, it asks for a password for some reason so that phone cannot currently be used. Anyone have any suggestions?

Thanks!
 
This sounds like the user has forced login enabled.

BAZINGA!

I'm not insane, my mother had me tested!

 
User -> telephony -> supervisor settings.
But that only applies when the users extension number is the same as the extension number.


BAZINGA!

I'm not insane, my mother had me tested!

 
That has seem to have sorted it, i appreciate your help

Thank you!!!!
 
You're welcome :)

BAZINGA!

I'm not insane, my mother had me tested!

 
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