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Request for help X8 and osv connection problem

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speed0920

Systems Engineer
Mar 4, 2018
12
TW
I am responsible for connecting two sets of x8 to OSV
x8 uses sipQ to connect to osv
All calls are normal


x8 The two systems dial each other, and there is no problem with calling and transferring calls through osv
OSV dial x8 normal call
x8 dial osv call is normal
But x8 calls osv or osv calls x8
If you transfer x8 to the same extension, the call will be disconnected (it is normal not to transfer the call)

osv is not my responsibility, so I don’t see any settings
I can only watch the two sets of x8 I am responsible for

I want to ask for help. I don't know if anyone has encountered such problems.
 
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