William C290
Technical User
Hi ...
We have integrated MSSQL Server with our ACCS environment, and as part of our process, every caller is required to enter their ID for authentication and login to the call center. To build our dashboard, we need to store the caller's information (such as Caller ID, name, and any relevant data) in a separate table within our MSSQL database.
We would like to inquire about the best method to save this caller information into a separate table, ensuring that we can access and display it easily in a DB view for the purpose of our dashboard integration.
Could you please provide guidance on how we can achieve this? Any recommendations on how to configure this within the ACCS system or MSSQL would be greatly appreciated.
Thank you for your support, and I look forward to your response.
We have integrated MSSQL Server with our ACCS environment, and as part of our process, every caller is required to enter their ID for authentication and login to the call center. To build our dashboard, we need to store the caller's information (such as Caller ID, name, and any relevant data) in a separate table within our MSSQL database.
We would like to inquire about the best method to save this caller information into a separate table, ensuring that we can access and display it easily in a DB view for the purpose of our dashboard integration.
Could you please provide guidance on how we can achieve this? Any recommendations on how to configure this within the ACCS system or MSSQL would be greatly appreciated.
Thank you for your support, and I look forward to your response.