I am over my head please excuse my ignorance. I have a phone extension that needs to ring like our other receptionists extensions. The extension i copied was the back up receptionist we need 3 receptionists now. The TN was 008 0 00 006 (2008)would only ring when the extension was dialed and i copied 007 0 00 01 (3904). And now I have 008 0 00 012 (3904)for the new extension. The line to the phone is dead and when i dial the extension it just rings and rings. Before I copied the TN i deleted the 008 0 00 006. I also just became aware of another cubicle where the phone line has been disabled. Any help would be appreciated.