CarmensItalian
Technical User
Hi all, wondering if there is a way to program a button for a server to reprint a kitchen chit (at the kitchen printer). Occasionally a ribbon plays up or a paper jam causes the kitchen to either miss, or only receive a partial chit. The problem is infrequent so i don't particularly want to duplicate every chit that gets sent to the kitchen by defaulting a second chit for each order
Currently our only workaround is to repeat the order in training mode and take the single print from the receipt printer back into the kitchen. This causes other problems though as the kitchen works off triplicate printed chits (entree's, mains and dessert sections), and it also takes time for our wait staff to repeat what can be a large order for a table of up to 30 people.
I can reprint a guest check using the standard Aloha functionality but would dearly love the ability to reprint the kitchen chit when necessary. Is anyone aware of a means to do this. Using Aloha Table Service version 6.7.59
Cheers
Brendan
Currently our only workaround is to repeat the order in training mode and take the single print from the receipt printer back into the kitchen. This causes other problems though as the kitchen works off triplicate printed chits (entree's, mains and dessert sections), and it also takes time for our wait staff to repeat what can be a large order for a table of up to 30 people.
I can reprint a guest check using the standard Aloha functionality but would dearly love the ability to reprint the kitchen chit when necessary. Is anyone aware of a means to do this. Using Aloha Table Service version 6.7.59
Cheers
Brendan